From five days to three: making national payroll more reliable
How a SESAY team member combined process redesign, validation and team development in a national hospitality payroll function.
Read the STAR story →SESAY / Payroll improvement stories
Payroll improvement stories
Real career experience behind SESAY’s approach to payroll governance, compliance remediation, systems and workforce reporting.
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5 → 3 processing days Five-year review period Six-year audit and remediation 3 entities · 500+ employees 9 entities · 10-person function Labour costs · overtime · liabilities Knowledge transfer · continuity Modelling through to deployment More than five rate-change implementations
Experience behind the approach.
These stories describe experience gained by a SESAY team member in previous employment roles. They are not presented as SESAY client engagements. Employer and employee names are omitted. Outcomes reflect the team member’s career records and are not guarantees of future results.
Explore nine stories through Situation, Task, Action and Result—from historical remediation and system transitions to stronger reporting and team capability.
Looking back five years: correcting historical leave accruals
A payroll remediation story about addressing historical records and improving the controls behind them.
Read the STAR story →Six years of portable long service leave: connecting remediation with reporting
How a SESAY team member led a portable long service leave review with regulator engagement.
Read the STAR story →Moving 500+ employees from ADP to Definitiv
A systems transition story centred on configuration, validation and continuity of payroll.
Read the STAR story →Standardising payroll across a multi-entity business
How a SESAY team member used governance, procedures and clearer accountability to strengthen a complex payroll function.
Read the STAR story →Turning detailed payroll data into useful cost-control reporting
A SESAY team member’s experience connecting workforce, overtime, liability and cost-allocation reporting with management decisions.
Read the STAR story →Reducing payroll’s dependence on one person
A capability-building story about documentation, cross-training and continuity across onshore and offshore teams.
Read the STAR story →Turning wage averaging requirements into a working payroll model
How a SESAY team member connected modelling, stakeholder consultation and system configuration.
Read the STAR story →Making award and rate changes a controlled payroll process
A SESAY team member’s experience combining pay-rule configuration, testing and approval.
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