Six years of portable long service leave: connecting remediation with reporting

Published 7 October 2026 · Team member career experience

These stories describe experience gained by a SESAY team member in previous employment roles. They are not presented as SESAY client engagements. Employer and employee names are omitted. Outcomes reflect the team member’s career records and are not guarantees of future results.

Six-year audit and remediation

Situation

A national hospitality payroll environment supported more than 4,500 employees across operating locations. Portable long service leave was one of the areas requiring historical attention, alongside the need for clearer workforce and employee-liability information.

Task

A SESAY team member led a six-year portable long service leave audit and remediation program. The work required attention to the historical position as well as engagement with the relevant regulator, rather than treating the review as an internal payroll exercise alone.

Action

The team member led the audit and remediation program and partnered with the regulator. Workforce and liability reporting was also developed to improve the visibility available to operational and leadership stakeholders. These activities connected the historical compliance work with the information needed to manage the function going forward.

Result

The career account records a six-year audit and remediation program and improved operational visibility and compliance. It does not establish a quantified repayment figure or a formal regulator clearance, so neither is claimed. The reporting outcome is described in terms of visibility rather than an unverified financial saving.

What this experience brings to SESAY

This experience informs how SESAY approaches compliance remediation: define the historical scope, involve the appropriate parties and improve the reporting that supports ongoing oversight. Scheme coverage and obligations must be assessed for each business.